In this interview, we discuss how Andrew first introduced himself to me in those early days of the cafe, the humanness that he brings to his work, and his deep knowledge of coffee.
We discuss how the coffee industry has changed over the last 20 years, what it takes to create a thriving business, and why Andrew loves food service. He shares how he thinks about his company and what he does to build an inclusive culture at Linea Caffe.
If you’re interested in a unique perspective on building successful businesses and cultures, I hope you enjoy this interview as much as I did.
2:15 How Andrew and Robin met
5:15 Andrew’s interest in coffee and human service
8:30 The antithesis of Starbucks
11:30 Roasting coffee
13:45 Cup of Excellence program
17:30 The “Ah Ha” moment
20:00 Linea quality
24:45 Selling Echo Cafe to Intelligentsia
26:15 Third wave movement
28:15 Moving back to San Francisco and starting Linea
31:15 Andrew’s approach to people
35:00 Linea’s retail and roasting locations
37:30 What made this work for Andrew
40:45 Future of coffee
43:45 Find out more: Linea Website
If you enjoyed this episode of the Robin Zander Show, you might also enjoy listening to my conversation with Steve Hopkins (@stevehopkins) on coffee, culture and the Future of Work.