Brave New Work with Aaron Dignan

Our most trusted and important institutions – in business, healthcare, government, philanthropy, and beyond – are struggling. They’re confronted with the fact that the scale and bureaucracy that once made them strong are liabilities in an era of constant change. Welcome back to another episode of the Robin Zander Show! I’m thrilled to share today’s […]

How To Sell (By Only Selling To People Who Are Already Bought In)

I would like to share some great advice I once got from Professor B.J. Fogg at Stanford. He told me to never sell to people who don’t already want what you are selling. Trying to persuade people who don’t want what you are offering is a waste of time. Instead, focus on selling to those […]

How to Sell Anything – What Most People Get Wrong about Sales

Selling has a bad reputation. Most us think about “used car salesmen” kinds of selling and there is plenty of that! At Robin’s Cafe, we used to get dozens of calls every single day from start-ups trying to pitch us on “We’re Yelp, but for Cafes” or the like. My baristas would have to answer, […]

Fear Is My North Star

I’ve realized recently that fear is my North Star. Whereas most people shy away from things that they are scared of, I frequently go towards my fears or use them to adjust course. In the same way that the literal North Star is guide, showing travelers which way is north, what I fear provides me […]

I’m Scared to Start (Doing The Only Work That Matters)

Realizing I was hiding from the real, necessary work to make an event successful, I made the definition of “success” much smaller. In this short podcast, I share the simple change I made to make the barrier for success much lower, and thus easier to achieve.

The Biggest Regret From Selling My Cafe (Isn’t What You Think)

A few weeks ago, I sold Robin’s Cafe. I sold my cafe after spending almost 3 years building it up from nothing. When I began Robin’s Cafe, there was a parking lot across the street. Today, that parking lot is literally a park and a playground. I was able to grow the cafe because of a […]

Lessons Learned Building (and Selling) Robin’s Cafe

I want to say a couple of words about today’s post and a new format I’m exploring for both The Robin Zander Show podcast and this blog. Over the last 3 years, I’ve conducted over 200 hours of interviews, many of which have ended up on the podcast. I love conducting interviews, and I have […]

Responsive Audiobook: Chapter 10, Conclusion

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: To tackle 21st-century challenges organizations may need to […]

Responsive Audiobook: Chapter 9, Diversity and Inclusion

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: You might think that disruptive, forward thinking, companies […]

Responsive Audiobook: Chapter 8, Transparency

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: Lessons in Transparency Just Try It On Not […]

Responsive Audiobook: Chapter 7, How to Experiment

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: How to Experiment Experimentation is at the heart […]

Responsive Audiobook: Chapter 6, Controlling and Empowering

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: Characteristics of a Cult—or Any Poorly Run Company […]

Responsive Audiobook: Chapter 5, Leadership

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. — Here’s an excerpt: Each person must determine how they will lead, […]

Responsive Audiobook: Chapter 4, How We Organize

I’m excited to share a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it in podcast form. Here’s an excerpt: In the past there were big and complex tasks […]

Chris Fussell & Rachel Mendelowitz of the McChrystal Group at Responsive Conference 2016

I hope you enjoy this talk from Responsive Conference 2016 with former Navy SEAL and New York Times best-selling author Chris Fussell (@fussellchris) alongside Rachel Mendelowitz (@rachelowitz) as they discuss “Team of Teams” and new ways of organizing companies of the future. Alongside General Stan McChrystal, Chris runs the McChrystal Group – an organizational design consultancy […]

Responsive Audiobook: Chapter 3, Purpose

I’m very pleased to share, exclusively for this podcast, a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it out in podcast form. Here’s an excerpt. Subscribe and listen to The Robin […]

Responsive Audiobook: Chapter 2, The Future of Work

  I’m very pleased to share, exclusively for this podcast, a chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it out in podcast form. Here’s an excerpt. Subscribe and […]

Responsive: What It Takes To Create A Thriving Organization, Chapter 1

I’m very pleased to share, exclusively for this podcast, the first chapter of my book, Responsive: What It Takes to Create a Thriving Organization. The full audiobook version of Responsive comes out in late September 2018, but in the meantime, I am excited to share it out in podcast form. Here’s an excerpt. Subscribe and […]

“Empathy, Compromise, and Courage” – Adam Pisoni at Responsive Conference 2016

This video was recorded live at the 1st Annual Responsive Conference in 2016. Come see Adam Pisoni live again this year at the 3rd Annual Responsive Conference on September 24 and 25, 2018 in Queens, New York.   Building Yammer Adam Pisoni (@adampisoni) co-founded Yammer (which sold to Microsoft for 1.2 billion dollars). He recounts […]

Bob Gower at Responsive Conference 2016 – “How Not to Join a Cult”

Bob Gower (@bobgower) helps organizations become faster, better, and happier. He is an authority on agile development, lean theory, and responsive organizational design, and the author of “Agile Business: A Leader’s Guide to Harnessing Complexity“. Bob has advised leaders at numerous companies—including GE, Ford, Chanel, and Spotify—in creating more effective organizations. He holds an MBA […]

Jennifer Dennard at Responsive Conference 2016 – “Medium – The Future of (People) Work”

I hope you enjoy this talk with Jennifer Dennard from Responsive Conference 2016. Jennifer is the co-founder of Range Labs and the former Head of People and Culture at Medium, focusing on organization design, people operations, and diversity & inclusion. Jennifer is passionate about helping teams work together better. In this talk, Jennifer talks about human resources […]

Charles Best at Responsive Conference 2017 – “DonorsChoose.org – A Purpose Driven Company”

I’m pleased to share this talk at Responsive Conference 2017 with Charles Best (@CharlesBest), founder and CEO of DonorsChoose.org. Charles Best is an American philanthropist and entrepreneur. He is the founder and CEO of DonorsChoose.org, a crowdfunding platform for K-12 teachers serving in US schools. Charles launched the organization out of a Bronx public high school […]

Steve Hopkins at Responsive Conference 2017 – “Culture First”

I’m pleased to share this talk at Responsive Conference 2017 with Steve Hopkins (@stevehopkins), Director of Customer Success at Culture Amp and a founding member of the Responsive Org movement. Steve is passionate about helping clients develop a responsive operating culture that they can be proud of. At Culture Amp, Steve does this by guiding […]

Meg Poe at Responsive Conference 2017 – “The Most Popular Class at NYU on Love”

I’m pleased to share this talk at Responsive Conference 2017 with Meg Poe, professor at New York University. Megan Poe is a psychiatrist and interpersonal psychoanalyst who teaches one of New York University’s most popular and fastest-growing classes. Her topic? Love! At this year’s Responsive Conference, she’ll explore with us what it takes to live, love, […]

Aaron Dignan at Responsive Conference 2017 – “Let’s Disrupt the Modern World of Work”

I’m pleased to share this keynote address by my friend Aaron Dignan (@aarondignan), founder of The Ready, at Responsive Conference 2017. Aaron Dignan sees the same phenomenon everywhere he looks. Our most trusted and important institutions – in business, healthcare, government, philanthropy, and beyond – are struggling. They’re confronted with the fact that the scale […]

Revolutionizing Education with Anthony Kim and Alexis Gonzales-Black

I am so excited for today’s interview with two guests. Today we are speaking with Anthony Kim (@Anthonx), the founder and CEO of Education Elements, as well as Alexis Gonzales-Black (@Gonzalesblack), a former guest on the podcast and speaker at Responsive Conference. We are here today to talk about their new book, The New School […]

Founding the Global Phenomenon of AcroYoga with Jason Neymar

My guest today is the co-founder of the global phenomenon of AcroYoga Jason Neymar (@jasonnemer). I’ve followed Jason’s work for years, having watched the rise of AcroYoga at a distance over the last 10+ years, so it was a pleasure to sit down and talk about physical practice, the healing arts, AcroYoga, and much more. […]

Mark Fisher on Serious Fitness for Ridiculous Humans

My guest today is Mark Fisher, who regularly shows up wearing a unicorn head – atypical of someone who runs several gyms in midtown manhattan. Mark is the co-owner of Mark Fisher Fitness and the consulting group, Business for Unicorns. Mark and I share a common background in the performing arts, and it was fun for me to […]

Sunny Bates: How To Build A World Class Network

I first got to know today’s guest through my work at Socos, alongside Vivienne Ming. Over the last several years, I’ve heard a name mentioned in a variety of unlikely contexts – by Chris Anderson, the CEO of TED, Perry Chen, the Co-Founder of Kickstarter, and Beth Comstock, the Vice Chair at GE. My guest […]

Andrew Barnett on Coffee, Culture and Founding Linea Caffe

My guest Andrew Barnett (@andrewbbarnett) is the founder of Linea Caffe, a coffee roastery and wholesale company, which was one of the first vendors we began working with at Robin’s Cafe in 2016. In this interview, we discuss how Andrew first introduced himself to me in those early days of the cafe, the humanness that […]